BB&T Suntrust Now Truist Mortgage Loan Processor 3 in Glen Allen, Virginia
Req ID: W470573
Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information.Need Help?
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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)
Please review the following job description:
Provides quality loan processing in a paperless work environment, reviewing files for adherence to underwriting standards and ensuring completeness of underwriting submission. Maintains positive working relationships between peers and managers as well as with clients, realtors, builders, referral sources, and other internal partners. Act as a liaison between client, loan officer and/or realtor, underwriters, closers and other internal partners to collect necessary documentation, provide current loan status and to close loans on time. Successful in using critical thinking and analytical skills to process loans. Demonstrate the ability to work on the loan origination system. Meet monthly performance metrics (productivity/quality), and satisfactory client delight customer survey scores. Ability to manage time effectively. Incumbents in this position would typically possess >3 years of loan processing experience and/or previous positions requiring analysis and customer service experience. The individual must be capable of independently processing a wide variety of loan types and a pipeline of at least 25 loans. The individual will be required to:
- Identify any potential issue or concerns regarding loan reasonableness or potential fraud/misrepresentation and escalate to next level manager or Loan Risk and Recovery depending on the circumstances.
Insure Settlement Agents meet Residential mortgage business eligibility criteria before submission of loan to closing. Basic Qualifications:
Knowledge of regulatory changes, external and internal compliance requirements, and investor guidelines to insure loan salability
- Experience using agency automated underwriting systems
Be an advocate of the client; ability to quickly resolve customer escalations and have excellent verbal and written communication skills Preferred Qualifications:
FHA/VA/BOND experience Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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