BB&T Suntrust Now Truist UI Design Manager in Charlotte, North Carolina
Req ID: R0020889
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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)
Please review the following job description:
Lead the User Experience (UX) and User Research teams and take overall responsibility for delivering business objectives through creation of proven superior user experiences for all client-facing digital products. Manage user research program to scientifically measure the user experience, establish key performance indicators and drive a decision making culture based in part on user research. Define and implement short/long-term strategies and tactics to continually improve the user experience to maximize business outcomes. Serve as a “thought leader” and ultimately be responsible for creating a competitive advantage in user experience and an actionable vision to maintain and further extend that advantage.
It is truly an exciting time to join the BB&T, soon-to-be Truist, family. We are building all new digital experiences and are looking for innovative thinkers who want to make an impact. We are currently seeking an innovative, passionate, business-oriented UI Design Manager to direct and cultivate the creation of a new visual experience for public-facing digital banking platforms. With the merger of BB&T and SunTrust forming Truist, the new organization will take digital banking to the next level. This position is an opportunity to get in at the inception of a new organization that will be the 6th largest bank in the United States and build a team to design websites that will be seen and used by millions of people. To succeed in this role, you need to be an extremely organized team leader and able to build a fully-fledged team that will work to transform business goals into a definitive and compelling experience for our clients. This is very much a ‘coaching’ position. We are looking for an individual who is excited about expanding their current skillset and experience as part of a fast-paced, multi-functional team as well as encouraging teammates to live up to their potential. Apply now and help define our digital direction. Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide thought leadership through digital brand management that align with our vision, mission and goals.
Define the creative directions for new platforms.
Present design team solutions and innovations to senior leadership.
Oversee creation, maintenance and evolution of our digital style guides.
Interview, hire and retain the highest skilled teammates.
Define individual goals for each team member and coach/mentor to exceed expectations.
Lead research on existing and emerging digital technologies to improve knowledge and workflow efficiency.
Stay abreast of web design trends, educate team, and share with stakeholders
Collaborate with teammates across multiple locations Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in Design, Computer Science, Interactive Media or equivalent education and related training
Five or more years of experience in one or a combination of the following: digital customer experience (interface or interaction design), digital consulting, digital product/program management
Two or more years of leadership experience or demonstrated strong leadership and mentoring qualities
Excel in multiple core competencies such as visual design, user experience, front-end development, leadership, communication and problem solving
Expert experience with Adobe Photoshop, Adobe Illustrator and graphic design
Strong understanding of World Wide Web Consortium (W3C) guidelines and Web Content Accessibility Guidelines (WCAG 2.0)
Ability to write source code for advanced HTML and CSS for cross-browser development
Impeccable communication skills. Able to present complex topics in a simple and compelling manner
Experience working in an Agile/Scrum development process
Ability to travel, occasionally overnight Desired Skills:
Master’s degree in Design, Computer Science or related field
Basic knowledge of Search Engine Optimization (SEO) Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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