SunTrust Banks Teller 2 or 3 FT (40 hrs) Polo Fields Branch, Cumming, GA in Atlanta, Georgia

Req ID: W463591

Job Description

Provide courteous and professional teller service to clients. Complete transactions according to established guidelines; complexity of transactions performed varies by Teller level. Identifies referral opportunities and makes appropriate referrals.

Ensure compliance with internal controls, operational procedures and risk management policies. Responsible for ensuring that all business transactions and practices in the individual’s span of control comply with all regulations and the SunTrust Code of Conduct. Pursue on-going education of SunTrust products, services, and other lines of business. Perform basic, advanced and complex Teller transactions. Perform basic client service functions such as stop payments, research requests, Safe Box access, etc. Consistently follows defined procedures for bank operations and client service behaviors that contribute to the Exceptional Branch and Exceptional Client Experiences. Knowledge of risk management and loss prevention. Mentors other Tellers on client service and transactional functions. Ability to identify client needs and make referrals when appropriate. Qualifications

Basic Requirements:

  • One year experience as a Teller at SunTrust Bank, or one year experience at a comparable financial institution, or extensive retail service and sales experience.
  • Must have cash handling or payment transactions and client facing experience.
  • Basic math and numeric sequencing aptitude.
  • Willing and able to follow instructions and work under established guidelines.

Preferred Requirements:

  • Two years of experience as a Teller and/or completion of Core and Intermediate STU Curriculum Training as well as any corresponding Teller coursework.
  • Demonstrated ability to uncover referral opportunities.
  • Solid knowledge of risk management and loss prevention.

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

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